Building Resilience – Business Crises and Lessons Learned | ONLINE
04 December 2025
11:00–12:30
ONLINE
All organisations will face challenging situations; that is certain. And some may manifest as a behind the scenes crisis, whilst others play out as a public crisis. How organisations prepare for a crisis, and then act as it arises, can be critically important in how the situation evolves and how organisations ultimately recover and learn, and continue to deliver. This is acutely important for public service bodies delivering services in the areas they do - being alert and prepared for when the 'what if?' becomes a reality.
With this comes considerations of:
Risk identification and management, including assessment of emerging risks
Business Continuity Planning / Disaster Recovery Planning
Scenario testing - the role of the Board and Senior Team
Implementing business continuity/disaster recovery plans in practice and under pressure
Communications planning - both internal and external communications
Learning, adapting, and building organisational resilience
Our final Forum webinar of 2025 will, with the help of two highly experienced speakers, reflect on the above and what makes for organisational resilience in 2025 and beyond.
The event will include real-time audience polling and attendees will be encouraged to submit questions and observations to help shape the event.
Speaker Panel:
Andrea Feeney, Chief Executive Officer, State Examinations Commission
Barry McLoughlin, Senior Consultant and Head of Client Engagement, The Communications Clinic
Speakers
Andrea Feeney
Andrea Feeney is Chief Executive Officer of the State Examinations Commission (SEC) since November 2020. Prior to that she was Director of the Calculated Grades Executive Office of the Department of Education and before that Director of Operations and IT with the SEC. Andrea has led a number of transformational change programmes including reform of the scheme of reasonable accommodations for students with special educational needs (RACE Scheme); the adoption of online marking as the SEC’s way of working; and the response to the impact of the Covid19 pandemic on the examinations system. Current priorities include ensuring the continued engagement of teachers in the important work of marking and delivering the state examinations; undertaking a comprehensive review of the RACE Scheme, digital transformation, and collaborating on the programme of redevelopment at of Senior Cycle. Andrea holds a Masters in Management from UCD Michael Smurfit Graduate Business School.
